Privacy Policy

This Privacy Policy describes how The Vox Company ("we", "us", or "our") collects, uses, and discloses your information when you use the Global Mind Institute AI Therapy Report Generator ("the Service").

We respect your privacy and are committed to protecting the personal information you share with us. This policy outlines our practices concerning the collection, use, and disclosure of your information through the Service.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our Service.

1. Information We Collect

1.1 Information You Provide to Us

When you use our Service, we may collect the following types of information:

• Input Content: The text you enter to generate therapy reports, which may include personal experiences, thoughts, feelings, and other sensitive information.
• Optional Name: If provided, the name you enter when generating a report.

1.2 Information Collected Automatically

When you access or use our Service, we may automatically collect certain information, including:

• Usage Data: Information about how you interact with our Service, such as the date and time of your visit, the pages or features you access, and other diagnostic data.
• Device Information: Information about the device you use to access our Service, including IP address, browser type and version, operating system, and other technical information.
• Cookies and Similar Technologies: We may use cookies and similar tracking technologies to collect information about your activity on our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Service;
• Generate AI-based therapy reports based on your input;
• Monitor and analyze usage patterns and trends;
• Detect, prevent, and address technical issues;
• Comply with legal obligations;
• Protect against harmful or illegal activity.

3. Data Storage and Security

Your data is 100% private. No one, including us, can see your name, session description, or report content. All information is fully secured. We store only the minimal information necessary to provide the Service.

We implement robust technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our database uses industry-standard encryption and access controls to ensure complete confidentiality. Your privacy is our highest priority.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

• Service Providers: We may share your information with trusted third parties who assist us in operating our Service, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information for any other purpose with your consent.

We may also share aggregated, non-personally identifiable information with third parties for various purposes, including service improvement and marketing.

5. Third-Party Services

Our Service integrates with OpenAI's API to generate therapy reports. When you use our Service, your input data may be processed by OpenAI according to their privacy policy and terms of service. We encourage you to review OpenAI's privacy practices before using our Service.

Our Service may also contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

6. Data Retention

We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

We take reasonable steps to delete or de-identify information that is no longer needed for the purposes for which it was collected.

7. Children's Privacy

Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access and receive a copy of your personal information;
• The right to correct inaccurate or incomplete information;
• The right to delete your personal information;
• The right to restrict or object to the processing of your data;
• The right to data portability;
• The right to withdraw consent at any time, where processing is based on your consent.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. California Privacy Rights

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and other California privacy laws. This section describes those rights and explains how to exercise them.

California Consumer Privacy Act (CCPA) Rights:

• Right to know what personal information we collect, use, disclose, and sell;
• Right to delete personal information that we have collected about you;
• Right to opt-out of the sale of your personal information;
• Right to non-discrimination for exercising your CCPA rights.

To exercise your rights under the CCPA, please contact us using the information provided in the "Contact Us" section.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you are a resident. These countries may have data protection laws that are different from the laws of your country.

By using our Service, you consent to the transfer of your information to countries outside your country of residence, including the United States, where our servers are located.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.